If you’re having trouble running Scout through cron, be sure to check our help section here:

http://scoutapp.com/help

Here are some more tips.

Try Running Scout using the verbose, debug mode

Try running scout manually first using:

scout [client-key] -v -l debug

Check your crontab’s path

Check to make sure your crontab’s path includes the path to any program you’re calling (i.e. /usr/local/bin if your mongrel_rails is in /usr/local/bin).

You can set this using the PATH variable.

Tell cron to email you output

Setup your email in the crontab file using MAILTO variable and run the scout client using the verbose debugging mode as mentioned above.

Also, come visit us in the support chat room for more help:

http://scoutapp.campfirenow.com/bc177