http://forums.scoutapp.com/forums/6/topics/14 en-us 60 <p>The issue has been resolved. Clients were unable to checkin, and data was unable to be collected for about one hour.</p> <p>We care deeply about reliability and rely on Scout ourselves to monitor our own servers. While we do not have a Service Level Agreement (SLA), we want to compensate you if were negatively affected by the outage. Please contact us at <a href="mailto:support@highgroove.com">support@highgroove.com</a> and we’ll take care of it.</p> Sun, 11 May 2008 13:26:20 -0000 forums.scoutapp.com:6:14:37 seebq http://forums.scoutapp.com/forums/6/topics/14 <p>On Sunday May 11 2008 at around 8:00 am <span class="caps">EST</span> (5:00 am <span class="caps">PST</span>), we had a minor issue with one of the mysql db masters. We are working to resolve the issue.</p> Sun, 11 May 2008 13:07:36 -0000 forums.scoutapp.com:6:14:36 seebq http://forums.scoutapp.com/forums/6/topics/14